PLEASE NOTE: Online Resources are non-returnable and non-transferable.
Digital products are NON-REFUNDABLE. This includes the online base curriculum for each cycle. Please preview samples and make an informed decision before purchasing.
All digital pdf product downloads expire in 30 days. This is clearly marked on the receipt you receive with your purchase and on the product links. We will not be responsible for any downloads that are not saved. We recommend downloading onto Google Drive or Dropbox so if your computer breaks down, you still can access your product. We can’t reissue downloads for any reason.
For physical/print products, change of heart returns are discouraged, however completely unused material may be returned within 30 days of shipping. The customer will be required to package the item thoroughly and pay return shipping, including insurance. Once the item is inspected and deemed in “like-new condition”, you will receive a refund. If a return is received that is NOT like-new, no refund will given. Email firstname.lastname@example.org for refund approval and our return address.